Nous avons passé une semaine agréable avec Kris, mais certains points ont dégradé notre impression générale:
La destination devait être les Iles Kornati, mais sous prétexte du faible vent prévu, nous avons fait un autre trajet fort joli par ailleurs.
Il nous a manqué un briefing de sécurité avec en particulier l’emplacement des gilets de sauvetage.
Kris nous a fait payer pour un hublot cassé alors que j'avais moi-même suggéré de le fermer avant de naviguer ce qui aurait pu éviter le problème. Il nous a aussi facturé un levier de taquet qui a cassé en le fermant simplement. J'ai ensuite appris qu'il avait dit à une autre personne de ne pas le fermer. Ma conclusion est que ce taquet était déjà défectueux.
Kris c'est montré facilement agressif envers des personnes extérieures au bateau (personnel de port, de concession, autres bateaux). Cela engendrant une mauvaise ambiance à bord
Dommage, car le bateau de Kris est vraiment sa maison et il nous a fait découvrir des joyaux de cette région.
- - - - - - REPLY OF SKIPPER - - - - - Oliver, you did not mention that you asked to arrive a day earlier because of your flight schedule and I agreed. The very day you arrived, to make sitting outside more comfortable I pulled out seat cushions from the compartment in the cockpit where the safety vests are and you were right there. Besides, after I showed you around the boat I said that if you had any questions, to please ask me. All other required safety equipment is clearly visible.
You told me that you and your family love to eat fish, so the next day, early in the morning,before we left I took Emmanuelle and her friend to the market where they were able to buy not only the freshest fish but also local fruit and vegetables.
From the day we left, every day I took you to a different, beautiful bay with crystal clear waters where you could, fish, swim, relax and spend the night. In one week we motored and sailed over 150 Nm.
That even though there was no wind in the weather forecast for the whole week I took you where I thought we can catch some wind and we sailed, well your kids did. I have to say they are pretty good at it.
From Saturday, when you arrived until Sunday, when you left, only once you had to pay for a marina, that was in Jelsa in Hvar where you disembarked.
That as supposed to be back in Marina Agana on Saturday afternoon, as agreed, I dropped you off in Jelsa where you arranged to stay for another week. Because of that I saved you a day of travel and expense and I still had to spend an extra day getting back to Marina Agana, for which I did not get compensated, it took over 35 Nm and 6 hours for me to get back.
It is unfortunate but if you damage, brake or loose any item on the boat, or in fact anywhere, you are financially responsible. Emmanuelle pushed the hatch back hard enough that the plexiglass broke off at the hinge.That happened in the morning in the bay in Milna, not when sailing. As for the halyard stopper handle, when Clement and Chloe were sailing, it was intact. Maybe you did not see it, ask Emmanuelle what happened.
Oliver, I understand that there are things you may not have liked and you wanted to share them with other members of Sailsquare, however it would have been nice if you mentioned just a few of those positive things I have done for you and your family. Well I guess c'est la vie.