Wonderful experience ! To be repeated for sure!

It's the third time I've traveled with sailsquare and unfortunately it will also be the last for the following reasons: - elderly skipper (71 years old instead of the 59 shown on the site) with psychomotor slowdown (I am a doctor), who struggled to manage the boat with only the engine, let alone sailing. I remember an episode in which the boat hit a rock and neither the skipper nor the helper (wife) went to check from the outside of the boat if there were any problems and another in which the boat stopped in the middle of the sea due to engine failure that the skipper wanted to manage by towing the sailboat with the dinghy?! We exasperated guests asked for help from a boat that approached asking to call the coast guard, who brought us back to the mainland saving us from 2 clearly good people able to handle the situation. - Unfortunately even Sailsquare instead of helping us find a solution, eg providing us with another boat for the remaining days, offering us a partial refund but above all stopping skipper and helper at least until the situation is clarified, dismissed us by saying that they only act as a conduit for the financial transaction between us and the skipper: SHAME!!

Antonio was a kind, polite and helpful skipper. We had a wonderful experience that we recommend to everyone and that we will certainly want to repeat!

I lost David's place for the cruise. I needed rest. Actual sailing was restricted. When sailing, the boat often proceeded straight ahead without following the wind properly. I called my best friend who is a skipper several times with video calls and was speechless, telling me to leave the boat immediately. In the end, even my friends understood that we could not continue sailing after the boat stopped in the middle of the sea and Mario and Carmen were unable to manage the situation. Mario and Carmen struggle to coordinate with each other in maneuvers, also thanks to Mario's hearing problem, and give each other conflicting instructions. We suggested that they use walkie-talkies that they had purchased specially, but they never used them. The stick used to hook the buoys was lost at sea twice. Carmen was kind to me and tried to speak to me in French. However, Mario and Carmen quarreled with each other over the maneuvers and then the atmosphere was heavy. Mario snores very loudly during the night, significantly disturbing my rest for the duration of the cruise. For me this was a real problem as I needed to sleep and I spent sleepless nights. We found a total lack of flexibility: the one and only request for modification, minimal (stopping in the next bay), was met with disappointment (we were clearly told that they do not operate a "taxi"). On this occasion, we wanted to join friends who were with their catamaran near the beach and had a free buoy next to them. Mario and Carmen chose to moor on the buoy furthest from the beach despite the sea being calm. We were forced to swim about 300 meters without tender assistance, even on the way back late in the evening. Products have been added in particular for the hygiene/cleanliness of Carmen and Mario (about 35-40 €) and food (about 25-30 €) without submitting the list to us before sending. This is unacceptable to me. The worst, however, was the refusal to take us to Levanzo despite the optimal sea conditions, preventing us from visiting one of the three islands of the Egadi then that there are only 3 and we had 7 days of navigation. For me holiday ratées. Florence